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Terms and Conditions

Terms and Conditions

Welcome to Kandalaa House of Jewellery. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

  • Acceptance of Terms

    By using the Kandalaa House of Jewellery website, you agree to these terms and conditions. If you do not agree to these terms, please do not use our website.

  • Intellectual Property

    All content on this website, including text, images, logos, graphics, and designs, is the property of Kandalaa House of Jewellery and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any content from this website is strictly prohibited.

  • User Conduct

    You agree to use our website only for lawful purposes. You are prohibited from: Posting or transmitting any unlawful, threatening, defamatory, obscene, or otherwise objectionable material. Using our website in any manner that could damage, disable, overburden, or impair the site. Attempting to gain unauthorized access to any part of our website, other accounts, or computer systems.

  • Product Information

    While we strive to ensure that all product descriptions and prices are accurate, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  • Pricing and Availability

    All prices are subject to change without notice. We reserve the right to limit the quantity of any items that we offer. We also reserve the right to discontinue any product at any time.

  • Order Acceptance

    Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt.

  • Payment Terms

    All payments must be made in full at the time of purchase. We accept major credit cards, PayPal, and bank transfers. All transactions are processed securely using SSL encryption.

  • Shipping and Delivery

    We aim to ship orders within 2-3 business days. Delivery times may vary depending on the destination and shipping method chosen. Kandalaa House of Jewellery is not responsible for any delays caused by shipping carriers or customs clearance.

  • Returns and Exchanges

    If you are not satisfied with your purchase, you may return it within 30 days for a refund or exchange, provided it meets our return conditions. Custom-made and engraved items are non-returnable unless defective.

  • Limitation of Liability

    Kandalaa House of Jewellery shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or any content therein. This limitation applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use of record, whether for breach of contract, tort, negligence, or any other cause of action.

  • Indemnification

    You agree to indemnify, defend, and hold harmless Kandalaa House of Jewellery, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

  • Privacy Policy

    Your use of our website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. Please review our Privacy Policy to understand our practices.

  • Changes to Terms and Conditions

    Kandalaa House of Jewellery reserves the right to change these terms and conditions at any time. Your continued use of the website following any changes will signify your acceptance of those changes.

  • Governing Law

    These terms and conditions are governed by and construed in accordance with the laws of India/Karnataka, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in India/Karnataka for any disputes arising out of or relating to these terms and conditions or your use of this website.

  • Contact Information

    If you have any questions about these terms and conditions, please contact us at:

    • Kandalaa House of Jewellery
      # 743, 4th Block, 10th Main Rd,
      4th Block, Jayanagar, 33rd Cross Rd, Bengaluru,
      Karnataka 560011
      India
    • Email: [email protected]
    • Phone: (+91)9845040007

Thank you for choosing Kandalaa House of Jewellery. We appreciate your business and look forward to serving you.